What is the difference between residential and nursing care?

A residential care home offers help with personal care, such as washing and dressing, whilst a nursing home offers care from a qualified nurse, so aspects of care which can only be carried out by a qualified nurse. In residential care we are able to support residents with taking their medication.  A resident’s needs may change and they need nursing care.

Will I have to pay for my care?

Yes you will have to pay for your care. However, you might be eligible for assistance with funding, which will depend on your financial situation.

How often can I visit?

There are no restrictions on visiting at Freshfields. You are welcome to spend as much time as you wish with your relative. We aim to make your visit welcoming and hope that you will feel at home. You are also welcome to attend entertainment and functions held at Freshfields.

What can I bring with me into the home?

The rooms at Freshfields are furnished. However you are welcome to bring in personal possessions, such as photos, ornaments or other items which have sentimental value to you. We want you to make your room your own.

Can I visit the home to find out more?

You are welcome to visit the home without an appointment, where a member of staff will show you around and answer any questions you have.  You are most welcome to join us for lunch and attend our forthcoming events.

Can you look after people with dementia?

All staff receive dementia training and understand the needs of residents with dementia. As the condition progresses we would need to reassess.

Can I bring a pet into the home?

Freshfields has a home cat, Lily and the residents love having her around. Therefore residents are not able to bring in their own pets. Relatives are able to visit with pets, e.g. dogs. We arrange visits from entertainment organisations who have different animals, where residents can play or stroke the animals or small pets.

Can I smoke at the home?

Freshfields is a no-smoking home for residents.

What activities do you have?

There are many activities and theme days at Freshfields. These include quizzes, creative arts, bingo, sing-a-long, yoga, clothes parties, various regular entertainers, church services and communion. A full programme is available on a monthly basis.

How do I know Freshfields is the best option for me?

You will be assessed by either the manager or proprietor prior to agreeing to admission to Freshfields to ensure that Freshfields can meet your needs. You will also have a 28 day trial period so that you can review whether you feel that Freshfields is for you.

For more information call 01708 226362

Telephone calls are recorded for training and monitoring purposes.