Celebrating 20 years of care with long-standing staff

Friendly, family care

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Family owned residential care home located in Upminster, Essex
Call us for any questions 01708 226362

Family-Owned Residential Care Home Located in Upminster, Essex

Freshfields is a family-owned residential care home with excellent facilities, conveniently situated in Upminster, Essex. Acquired by the Proprietors in May 2001, our nursing home is just a 5-minute drive from the M25/A127 junction and close to all local amenities. We offer parking facilities and are a short walk from local shops and parkland. Transport links are excellent, with easy access by bus, rail, and car.

Friendly Family Care from Experienced, Long-Standing Staff

Our experienced staff, including the Care Manager, have dedicated many years to providing exceptional elderly care, including support for nursing home residents with dementia and those requiring end-of-life care. Their extensive experience enables them to understand and cater to the health and social care needs and wishes of our residents.
We recognise that choosing a long-term care home for yourself or a loved one is a significant decision that requires careful thought and consideration. Therefore, we welcome you to visit Freshfields at any time. There’s no need to make an appointment, as we are available 24 hours a day, 365 days a year. We offer a four-week trial period at an agreed rate, depending on the room and assessed care needs, to help you determine if Freshfields is the right choice.

Around the clock care

Continuous care provided by our dedicated team.

Visiting hairdresser

Weekly visits from a professional hairdresser.

Great entertainment

Regular social activities, entertainment, and day trips.

Personal care

Regular visits from chiropodists, dentists, opticians, and doctors.

Delicious food

A varied and well-balanced menu prepared by our experienced chef.

Fantastic location

Ideally located near local amenities in Upminster, with easy access for families from Cranham, Hornchurch, and Romford.

We are proud to have won the carehome.co.uk Top 20 Award.

Life at Freshfields

At Freshfields, we foster a family-friendly, homely, and caring environment. Residents enjoy engaging activities, entertainment, and social opportunities, complemented by good home cooking. Our clean, well-maintained home ensures residents are treated with dignity and respect, with their opinions valued.

Features:

  • 24-hour care by experienced staff
  • Pleasantly decorated individual rooms
  • Bedrooms with en-suite facilities
  • 5 person passenger lift

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Care services

Meeting the health and well-being needs of our senior residents is paramount. We achieve this by maintaining effective links with other professionals. We have excellent relationships with local health professionals and work in partnership with them on behalf of our residents.

Features:

  • Call system
  • Specialist baths and shower
  • Weekly visiting hairdresser
  • Regular visiting chiropodist, dentist, optician and doctors

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Food at Freshfields

We pride ourselves on providing nutritious meals for residents, all home-cooked by our experienced chef and her team.

Features:

  • A varied and well-balanced menu changed weekly
  • Comfortable lounges and additional seating throughout the home
  • Single dining area
  • Pleasant terraced area and gardens
  • Regular social activities, day trips and organised entertainment

Find out more

For more information call 01708 226362

Pop in for a visit

We understand that choosing a long-term care home is a significant decision. Whether you’re in Cranham, Hornchurch, or Romford, we welcome you to visit Freshfields in Upminster at any time to see our facilities and meet our team.

Freshfields Residential Home
265 Corbets Tey Road
Upminster
Essex
RM14 2BN
Telephone: 01708 226362
Fax: 01708 259743
Email: zoe.kerley@btconnect.com or freshfields265@btconnect.com

Telephone calls are recorded for training and monitoring purposes.

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Please fill in the contact form below and one of our team will contact you.

What our residents say

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  • Freshfields is a friendly welcoming home, Every resident is treated as an individual, and the care they receive is excellent and tailored to their unique needs. The staff are helpful, empathetic and caring. All staff are trained in all aspects of care and this ensures that the residents are treated with respect and kindness. Truly “a home from home”
    Danielle Harvey
  • I do not believe we could have found a better home for our 96 year old Mum. She is cared for as if she is with family. Good food, spotlessly clean environment, activities and always a friendly face to help with anything required. She is always kept smart and interacted with. She is happy; the most important testimonial!
    Barbara Holland-Davies
  • Having looked around a few residential care homes, we chose Freshfields for Mum, due to its caring vibe and we have been pleased with the decision. Staff always know where Mum is when we come to visit, and treat residents politely and respectfully. We like the fact that the carers make an effort to communicate and verbally stimulate the residents.
    Peter Hilton
  • The staff at Freshfields are experts in providing ”Advanced Dementia Care” to the residents, as staff attend Dementia courses on an ongoing basis. The professional development at this home is excellent, and staff are caring, show empathy, understanding and great patience to all residents.
    Karen Speller
  • We are all so glad we came to Freshfields eleven years ago, when looking for a place for our Mum. We found The Best. The care (real care) she receives, the true “Looking After” are second to none. We are treated like Friends when we visit, absolutely delighted to give this place and the staff. 7 Stars!
    Christine Jacobs

Stakeholders’ Quality Survey Results

We are very proud of the results of the survey.

100%

Would recommend Freshfields to others

100%

Are made welcome when visiting

100%

Find staff helpful

100%

Said residents are well cared for

100%

Find the home is clean and tidy

100%

Feel able to raise concerns