Welcome to Freshfields

Freshfields is a family owned residential care home and is conveniently located in Upminster Essex. The Proprietors acquired Freshfields in May 2001. We are only 5 minutes drive from the M25/A127 junction and close to all the local amenities. We have parking facilities and are a short walk from the local shops and parkland. Transport links are excellent to the home by bus, rail and car.


The majority of our experienced staff, including the Care Manager, have worked for many years providing residential care with a difference to its residents, promoting care for early stages of dementia and the end of life. Staff members experience allows them not only to care for the elderly, but understand their health and social care needs and wishes.


We understand that choosing a home for oneself or loved one is a difficult decision that cannot be taken without a great deal of thought and consideration and therefore would be happy to show you around Freshfields at anytime. Please feel free to visit. It is not necessary to make an appointment, as we are available 24 hours a day, 365 days a year. We offer a four week trial period at an agreed rate, depending upon the room and assessed care needs, to decide if it is the best decision.

We believe that when people have worked hard throughout their life and been committed to helping others, they deserve the best care and attention. To continue to live life to the best of their ability with caring staff on hand to assist when needed but still to promote their: Privacy, Dignity, Independence, Choice, Nutrition, Rights and Fulfilment.


We have a loveable cat named Lily who enjoy spending time with the residents.


Freshfields is fully registered with and regulated by The Care Quality Commission to provide care to accommodate 36 residents some with the early stages of dementia. Freshfields received an “Overall Good” rating from The Care Quality Commission in November 2014 for exceeding many of the required standards. We were inspected and assessed as being compliant to the required standards at our last inspection. Please click here to see the latest published report.


We hope you have enjoyed this short introduction to our home and would be pleased to show you around at anytime, especially at meal times so you can see the food we provide. If, after viewing Freshfields you require further information about fees and available places, please contact Zoe Kerley on 01708 226362 to arrange a convenient date and time for an informal meeting.


We look forward to welcoming you soon.


Resident on Christmas Day Back garden Afternoon tea with the residents

Life does not stop at Freshfields, it continues!